There have been concerns expressed on the forums regarding sizing of our Verde gear. It’s important to me that I express how passionately I stand behind my brand, and how equally dedicated I am to delivering the best products and experience possible to our customers.
If anyone has had or is having a fit issue with Verde in comparison to other KUIU products you have ordered in the past, please contact me directly at firstname.lastname@example.org or call 707-676-5260. I will personally work with our customer service team to take the necessary steps in making things right for you again. I apologize for any inconvenience and hope I may keep you as a valued customer.
To put in perspective the magnitude of Verde sizing concerns, we have shipped 19,378 units of Verde and received a total of 38 returns from returning customers due to sizing. A .0019% return rate is the lowest return rate I have experience while in the apparel business.
I firmly believe in the products we make, what they are made with, who they are made by and the performance you will get when you choose KUIU. We will continue to innovate and push the boundaries further than any other brand in this industry and I hope you will be a part of it.
Feel free to email or call or comment on the blog.
email@example.com or call the office 707 676-5260.